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Click and collect

what is click and collect?

Reserve and collect logoClick and Collect allows you to reserve a bill pay or pre pay phone in one of our branches around the Republic of Ireland. There are great benefits to using this service.

benefits of click and collect:

  • Get your order on the same day you place it

When you reserve a phone online, it will be ready for collection in the Carphone Warehouse store you selected within an hour. This ensures if you need a new phone quickly, we can ensure you get the one you want. If you're not in a hurry, your order will remain valid for 24 hours.
  • Ensure the phone you want is in stock

When you reserve a phone online, we check to make sure the item is available instore. This ensures there are no wasted journeys or disappointments.
  • Your questions answered

Still have questions before you part with your hard-earned cash? Our instore teams are ready to answer any questions you might have about purchasing your new phone. At Carphone Warehouse, we can even advise you on getting a better deal on your TV, broadband and home phone.
  • Flexible payments

You don't pay anything online to use our Click and Collect service. You only pay when you collect your item. This means you can pay by cash or card instore.

What do I need to bring with me to collect my order?

When you visit one of our stores to collect your order, we will endeavour to get you up and running with your new phone as quickly as possible. To help us make sure this happen, you will need to bring a few items with you. If you have reserved a prepay phone, you just need to bring a payment method and confirmation email to store. For bill pay reservations, you will also need to bring a valid photo ID (driver's licence or passport) and valid proof of address (such as a bank statement dated in the last 3 months). We may also need to check details on your most recent mobile phone bill if you're a bill pay customer. You can find more information in our identification section.



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