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Level 5 - Insurance Claims & Repairs Update Oct 2020

Please note, during the Level 5 lockdown period of six weeks, our customers will have the option to visit their local Carphone Warehouse Store to make a claim or book in a repair, or can now avail of a Mail-In Repair service with our Repair Partners Fonfix.

Team Knowhow Insurance Customers:
For details on how to submit theft or loss claim or submit damage repair claim please click the followng link: Covid-19 Repairs and Insurance.

If you have been advised to download a repair form for an Insurance Repair, you can do so by clicking the following link: Download Repair Form. Depending on your browser settings, this form will either open in your browser or automatically save itself to your Downloads folder.

Cracked or broken screen? Faulty charging port? Get it sorted at Carphone Warehouse. Just call in to any of our stores nationwide to book a repair. There's no need to make an appointment, just bring your phone along and we'll take care of the rest.

Find Your Nearest Store

Team Knowhow Mobile Phone Repair Centre now open above our Henry Street store in Dublin.

Fully authorized for Samsung in-warranty repairs and out-of-warranty repairs on all manufacturers.

Find Out More


Repair Tracking

To track your warranty repair, please enter your phone number or IMEI in the form below.

Please enter your Phone Number or your Phone's IMEI Number to check the status of your repair.

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