FOR TRACKING NUMBER BEGINNING WITH 1Z
If your tracking number starts with 1Z, your order has been dispatched by UPS. You can track your order through the UPS website
. Please note, it can take up to 24 hours for the delivery tracker to be updated following the dispatch of your order.
FOR TRACKING NUMBERS BEGINNING WITH NCSM
If your tracking number starts with NCSM, your order has been dispatched by Nightline. You can track your order through the Nightline website
IF YOUR DISPATCH CONFIRMATION DID NOT INCLUDE A TRACKING NUMBER
If there was no tracking number included in your dispatch confirmation e-mail, and the e-mail does not mention that your order has been sent by An Post, please contact us at firstname.lastname@example.org
IF YOUR ORDER WAS SENT BY AN POST
If your order was sent by An Post and doesn't arrive within the usual time you'd expect your post to be delivered, please contact us at email@example.com
. At times when the postal service is busy, please allow a little extra time for delivery to be completed.