Q. How do I purchase home broadband from Carphone Warehouse?
A. Simply complete any of our provider query forms and our expert connection team will contact you directly to fulfil your order. Alternatively, you can call into your local Carphone Warehouse store, where a member of our team will advise on a package that is right for you.
Q. What is fibre-optic broadband?
A. Fibre-optic broadband refers to the cables used to connect you to the internet. Fibre-optic wires provide the fastest possible internet speeds.
Q. Can I get broadband without a phone line?
A. Yes. We offer 'broadband only' packages, as well as bundle packages, which offer discounts for customers who want to bundle their broadband, TV and home phone together.
Q. How do I test the speed of my home broadband?
A. If you want to test the maximum capacity of the broadband you are receiving at home, make sure that you use an Ethernet cable to connect your desktop or laptop directly into the modem. By wiring directly into the modem, you are giving the test the chance to detect the highest speed; by using Wi-Fi you immediately limit your internet connection to that of your device’s hardware. Read more about testing your broadband speed.